December CARB Supplement 2007 - Ready for compliance
Ready for compliance
BY Connie Lannan
Connie Lannan is marketing manager for the operations division of the American Rental Association, Moline, Ill. She can be reached at (800) 334-2177, ext. 228, or e-mail connie.lannan@ararental.org.
After attending the California Air Resources Board (CARB) workshop in San Diego, Doug Fleury, risk/marketing manager for Rebel Rents in Temecula, Calif., came back to work with the materials he gathered at the workshop and developed his own book consisting of all of the documents, forms and procedures needed for Rebel Rents employees and customers to adhere to the policies.
Fleury shared his book with John McClelland, ARA’s vice president of government affairs, to make sure he had all areas covered. Then he and another colleague met with employees at the company’s nine branch locations to explain how CARB’s Portable Equipment Registration Program (PERP) will impact their stores.
From developing customer reminder stickers and adding message alerts to the rental agreement to having the necessary documents included with each rental unit, creating a spreadsheet that outlines the requirements for each piece of equipment and writing policies and procedures that relate specifically to this issue, Fleury was able to pass the information he learned on to his employees. "[The workshop] certainly helped me define my company policies and procedures," he says.
