Doug Fleury, the man with many hats, just got back from Moline, Il after attending this year's Construction and Industrial Services Shared Interest Group (SIG). Once a year, the American Rental Association (ARA) gathers a number of its members from different regions throughout the nation. They get together to advise the ARA on matters relevant to this segment of the rental industry.The meeting was held at ARA's domain within the John Deere community on April 9 & 10. The discussion included topics of education, training, safety initiatives, member recruitment/retention, and consumer advertising and marketing. They also touched on the activity in state, local and provincial association initiatives that affect the industry.
Since Rebel is an avid advocate of safety, and has been actively creating awareness to the community it serves, Doug had plenty to share. Our OSHA booklets were a big hit with the other members of this committee, and many asked for a copy to share and even incorporate with their companies' programs.On the marketing aspects of the business, Doug also shared our grassroots approach of late; specifically our most recent campaign involving the Real Estate professionals. The members were equally impressed and many showed interest in doing something similar.
It was a hectic, but productive trip for Doug. Rebel is proud to be a contributing member of the ARA.
Thursday, April 17, 2008
Monday, March 17, 2008
ARA of California Caucus 2008
The American Rental Association of California recently held their Second Annual Lobby Day in Sacramento. This year, Doug Fleury was invited to participate, and he gladly obliged. He was among thirteen members of the ARA of California representatives who visited with 39 State Senate and Assembly members' offices throughout the day on March 11th. Doug was scheduled to meet with seven of the 39. The purpose of the caucus was to appeal issues that affect the rental business and other businesses in California to the state representatives in person.
Lobby day participants attended a lunch with a member of Gov. Schwarzenegger's staff, where some attendees took the opportunity to thank them for helping push Air Resources Board staff to expedite registrations under the Portable Eequipment Registration Program. The expedited rules were a big victory that resulted from the first ARA of California lobby day in March 2007.
This was a great experience for Doug and Rebel Rents. To be involved in an organization that can affect laws is a great honor and privilege. This is only the beginning. Doug will be heading out to Washington D.C. next.
Lobby day participants attended a lunch with a member of Gov. Schwarzenegger's staff, where some attendees took the opportunity to thank them for helping push Air Resources Board staff to expedite registrations under the Portable Eequipment Registration Program. The expedited rules were a big victory that resulted from the first ARA of California lobby day in March 2007.
This was a great experience for Doug and Rebel Rents. To be involved in an organization that can affect laws is a great honor and privilege. This is only the beginning. Doug will be heading out to Washington D.C. next.
Wednesday, March 5, 2008
ARA Rental Show 2008
The ARA's The Rental Show just finished it's yearly run; this time it was held in the Entertainment Capital of the World, glitzy Las Vegas! As usual, Rebel's very own Doug Fleury was in attendance even before the exhibits opened.
The ARA Construction U held a seminar on Sunday, February 10th, which Doug's participation was requested. Doug willingly obliged, speaking on "Rewarding and Keeping Good Employees." He was also invited to participate in John Deere's Advisory Council Meeting, which occurred the following day, the 11th.
On the 12th, he received the President's Image Award won by El Cajon "in recognition of major building improvement that promotes a professional image and enhance the stature of the entire rental industry." This was a major achievement for Rebel as only 10 awards are given annually on this category nationwide.
The final leg of this trip was the Caucus orientation meeting hosted by the Government Affairs Committee. Its purpose was to brief those who will be participating in the ARA 2008 National Legislative Caucus in April (in D.C.) of what to expect which Doug will be attending.
This was certainly a very productive show for Mr. Fleury. He received much praise for the success of his turn in the Construction U Seminar. Surely, the exposure Rebel is getting for contributing to major causes of the ARA will bring us well deserved recognition with our peers and with the other players in the rental industry. This will also, hopefully, earn us more business from contractors looking to work with a reputable and well respected rental company.
The ARA Construction U held a seminar on Sunday, February 10th, which Doug's participation was requested. Doug willingly obliged, speaking on "Rewarding and Keeping Good Employees." He was also invited to participate in John Deere's Advisory Council Meeting, which occurred the following day, the 11th.
On the 12th, he received the President's Image Award won by El Cajon "in recognition of major building improvement that promotes a professional image and enhance the stature of the entire rental industry." This was a major achievement for Rebel as only 10 awards are given annually on this category nationwide.
The final leg of this trip was the Caucus orientation meeting hosted by the Government Affairs Committee. Its purpose was to brief those who will be participating in the ARA 2008 National Legislative Caucus in April (in D.C.) of what to expect which Doug will be attending.
This was certainly a very productive show for Mr. Fleury. He received much praise for the success of his turn in the Construction U Seminar. Surely, the exposure Rebel is getting for contributing to major causes of the ARA will bring us well deserved recognition with our peers and with the other players in the rental industry. This will also, hopefully, earn us more business from contractors looking to work with a reputable and well respected rental company.
Thursday, February 28, 2008
Rebel Rents Audit
Risk Is Under Control
In January of 2008, Rebel received a visit from an American Alliance Risk Management Consultant, on behalf of AIG, Rebel's workers' compensation insurance carrier. The visit is an annual ritual, to perform loss control survey; obtaining information regarding the scope of Rebel operations, review and discuss workers' compensation loss exposures and controls, and review the safety and training programs in place to reduce risk factors on the job.Because Rebel maintains a perpetual updating of its safety training and program implementations, the survey went well with only a few minor recommendations. Doug Fleury, the Risk Manager, is instrumental in putting all these programs in place.
The consultant was impressed by the innovative programs Rebel was implementing in creating safety awareness within its organization, as well as its valued customers. He also noted that Rebel is OSHA compliant.Here's to another successful inspection! At Rebel, we make sure we are always doing everything necessary to keep our most valuable assets safe: our team members. Congratulations on a job well done.
In January of 2008, Rebel received a visit from an American Alliance Risk Management Consultant, on behalf of AIG, Rebel's workers' compensation insurance carrier. The visit is an annual ritual, to perform loss control survey; obtaining information regarding the scope of Rebel operations, review and discuss workers' compensation loss exposures and controls, and review the safety and training programs in place to reduce risk factors on the job.Because Rebel maintains a perpetual updating of its safety training and program implementations, the survey went well with only a few minor recommendations. Doug Fleury, the Risk Manager, is instrumental in putting all these programs in place.
The consultant was impressed by the innovative programs Rebel was implementing in creating safety awareness within its organization, as well as its valued customers. He also noted that Rebel is OSHA compliant.Here's to another successful inspection! At Rebel, we make sure we are always doing everything necessary to keep our most valuable assets safe: our team members. Congratulations on a job well done.
Monday, February 18, 2008
ARA Convention 2008 - Contstructuion U
ARA Convention 2008 - Construction U Seminars Range from Tax Strategies to Safety Management
About 200 attendees learned about such topics as tax strategies, how to hire and train the ideal employee, how to build a sales team, safety management and new technology at this year’s Construction U pre-show workshop at the Mandalay Bay Convention Center on Sunday, Feb. 10.
Garrison Wynn started the day with his opening session, “The Truth About Success: Being the Best vs. Being Consistently Chosen,” setting the stage for the full day of educational seminars.
“People do not choose the best, but what they are most comfortable with,” Wynn told the breakfast crowd.
Wynn, a certified speaking professional (CSP), runs his own company, Wynn Solutions, based in Houston, and also spoke about ways the top 1 percent of companies usually handle different situations to be more successful than others.
“They never use the word ‘wrong,’ but say things like, ‘I disagree, but I’m willing to listen to what you say.’ You might find out you are in agreement because you listen or least you know why you think they are wrong because you listened. It’s the beginning of trust,” Wynn said.
Wynn said his company also studied trust from more than five years, finding that there are people who might know you five years and not trust you while other may know you for five minutes, but already trust you. This, he said, has to with compassion and competence.
“They believe you care about them and care about your job. If they believe that, they trust you. If people feel they were heard and listened to, they will trust you and then choose you over others. Don’t kid yourselves about the power of making people feel heard,” Wynn said.
Construction U morning sessions included a financial management session, “Understanding Financial Statements and Tax Strategies,” given by Bart Basi from the Center for Financial, Legal and Tax Planning in Marion, Ill.
Basi outlined the history of accounting, leading into a discussion about balance sheets, income statements, cash flow, accounts receivable, inventory, ratios and more. He demonstrated in his examples, why the most commonly used system of accounting, which is designed for publicly held companies, is not the best system to use for most privately held companies.
In the human resources management session, “How to Interview, Hire and Train the Ideal Employee,” speakers Doug Fleury from Rebel Rents in Temecula, Calif., and Carl Arriola from Tate Rents in Boise, Idaho, outlined some of their respective companies’ strategies.
Arriola talked about the types of questions to ask potential employees in pre-interviews, such as, “Can you work weekends?” and “Is your driver’s license clean?” and examples of those to use in the interview including, “Why should I hire you for this position?” and “Tell me about a difficult customer or situation you have had and how you handled it?” to better gauge an applicant demeanor and ability to function in a team environment.
He also said companies should be able to outline its business policies, procedures and culture and then support its philosophy and values to be successful in hiring and training new employees.
Fleury added that companies need to communicate through a variety of efforts, including employee newsletters and Web sites. He also offered examples of different types of inexpensive reward and recognition programs that can help keep employees motivated.
About 200 attendees learned about such topics as tax strategies, how to hire and train the ideal employee, how to build a sales team, safety management and new technology at this year’s Construction U pre-show workshop at the Mandalay Bay Convention Center on Sunday, Feb. 10.
Garrison Wynn started the day with his opening session, “The Truth About Success: Being the Best vs. Being Consistently Chosen,” setting the stage for the full day of educational seminars.
“People do not choose the best, but what they are most comfortable with,” Wynn told the breakfast crowd.
Wynn, a certified speaking professional (CSP), runs his own company, Wynn Solutions, based in Houston, and also spoke about ways the top 1 percent of companies usually handle different situations to be more successful than others.
“They never use the word ‘wrong,’ but say things like, ‘I disagree, but I’m willing to listen to what you say.’ You might find out you are in agreement because you listen or least you know why you think they are wrong because you listened. It’s the beginning of trust,” Wynn said.
Wynn said his company also studied trust from more than five years, finding that there are people who might know you five years and not trust you while other may know you for five minutes, but already trust you. This, he said, has to with compassion and competence.
“They believe you care about them and care about your job. If they believe that, they trust you. If people feel they were heard and listened to, they will trust you and then choose you over others. Don’t kid yourselves about the power of making people feel heard,” Wynn said.
Construction U morning sessions included a financial management session, “Understanding Financial Statements and Tax Strategies,” given by Bart Basi from the Center for Financial, Legal and Tax Planning in Marion, Ill.
Basi outlined the history of accounting, leading into a discussion about balance sheets, income statements, cash flow, accounts receivable, inventory, ratios and more. He demonstrated in his examples, why the most commonly used system of accounting, which is designed for publicly held companies, is not the best system to use for most privately held companies.
In the human resources management session, “How to Interview, Hire and Train the Ideal Employee,” speakers Doug Fleury from Rebel Rents in Temecula, Calif., and Carl Arriola from Tate Rents in Boise, Idaho, outlined some of their respective companies’ strategies.
Arriola talked about the types of questions to ask potential employees in pre-interviews, such as, “Can you work weekends?” and “Is your driver’s license clean?” and examples of those to use in the interview including, “Why should I hire you for this position?” and “Tell me about a difficult customer or situation you have had and how you handled it?” to better gauge an applicant demeanor and ability to function in a team environment.
He also said companies should be able to outline its business policies, procedures and culture and then support its philosophy and values to be successful in hiring and training new employees.
Fleury added that companies need to communicate through a variety of efforts, including employee newsletters and Web sites. He also offered examples of different types of inexpensive reward and recognition programs that can help keep employees motivated.
Friday, February 1, 2008
John Deere Rental Advisory Board
John Deere Construction & Forestry Company
1515 5th Avenue
Moline, IL 61265
January 3, 2008
Doug Fleury
Rebel Equipment Rentals
42188 Winchester Rd.
Temecula, CA 92590
John Deere will continue feedback from customers through its Rental Advisory Council. We would like you to be on that council in 2008. We value input from important customers like you.
We would like to take this opportunity to invite you to our next Rental Advisory Council meeting Febuary 11th at the American Rental Association Show in Las Vegas.
During this meeting, we will discuss the current rental market, estimates for 2008 and what John Deere can do to help improve your business.
We look forward to working with you in 2008.
John Deere Marketing Department
1515 5th Avenue
Moline, IL 61265
January 3, 2008
Doug Fleury
Rebel Equipment Rentals
42188 Winchester Rd.
Temecula, CA 92590
John Deere will continue feedback from customers through its Rental Advisory Council. We would like you to be on that council in 2008. We value input from important customers like you.
We would like to take this opportunity to invite you to our next Rental Advisory Council meeting Febuary 11th at the American Rental Association Show in Las Vegas.
During this meeting, we will discuss the current rental market, estimates for 2008 and what John Deere can do to help improve your business.
We look forward to working with you in 2008.
John Deere Marketing Department
Wednesday, January 16, 2008
ARA Article Showing Appreciation 1-08
Showing appreciation
BY WHITNEY CARNAHAN
Whitney Carnahan is features editor for Rental Management, Moline, Ill. She can be reached at (800) 334-2177, ext. 283, or e-mail whitney.carnahan@ararental.org.
Rebel Rents in Temecula, Calif., holds a customer appreciation day once every quarter, rotating between the company’s different California locations, but last November’s event in El Cajon had special meaning.
"The store recently underwent a major renovation and expansion, a project that took nearly a year to finish. We wanted to show off the new and improved look," said Mayette Geller, marketing assistant for Rebel Rents.
More than 150 customers attended the three-hour event on Nov. 14, enjoying a barbecue lunch, vendor displays and the chance to meet and greet the company’s sales managers. Vendors included Multiquip, TT Technologies, Bil-Jax, Ditch Witch, Hammerco, Direct Edge and Bosch.
Geller said planning the open house/customer appreciation event took a few months. "For a couple of days during the week before the event, all our territory sales managers from the different stores gathered at the location where we were having the event and made contact with local businesses. They handed out presentation folders including our event flier and personally invited them," she said.
"The store’s team members also worked hard reaching out to the community by making phone calls and faxing the invitations out to businesses that could potentially use our services, as well as to the local governmental offices. We also mailed copies of the invitations with our monthly invoices to our charge customers," she said.
Having the appreciation days helps bring exposure to the business, she said. "The biggest benefit would be that it allows us to strengthen our bonds with our existing customers while recruiting more business and new customers."
Also, Geller said, it offers a chance for the company staff to bond. "It boosts the morale of the location, making everyone feel that they are a part of the team and the big picture. The event allows the store’s team members to meet all the territory sales managers from different locations, as well as many corporate staff members who they would not meet normally."
Besides El Cajon, Rebel Rents has California locations in Temecula, Encinitas, Escondido, Mira Loma, Santa Ana and San Jacinto
BY WHITNEY CARNAHAN
Whitney Carnahan is features editor for Rental Management, Moline, Ill. She can be reached at (800) 334-2177, ext. 283, or e-mail whitney.carnahan@ararental.org.
Rebel Rents in Temecula, Calif., holds a customer appreciation day once every quarter, rotating between the company’s different California locations, but last November’s event in El Cajon had special meaning.
"The store recently underwent a major renovation and expansion, a project that took nearly a year to finish. We wanted to show off the new and improved look," said Mayette Geller, marketing assistant for Rebel Rents.
More than 150 customers attended the three-hour event on Nov. 14, enjoying a barbecue lunch, vendor displays and the chance to meet and greet the company’s sales managers. Vendors included Multiquip, TT Technologies, Bil-Jax, Ditch Witch, Hammerco, Direct Edge and Bosch.
Geller said planning the open house/customer appreciation event took a few months. "For a couple of days during the week before the event, all our territory sales managers from the different stores gathered at the location where we were having the event and made contact with local businesses. They handed out presentation folders including our event flier and personally invited them," she said.
"The store’s team members also worked hard reaching out to the community by making phone calls and faxing the invitations out to businesses that could potentially use our services, as well as to the local governmental offices. We also mailed copies of the invitations with our monthly invoices to our charge customers," she said.
Having the appreciation days helps bring exposure to the business, she said. "The biggest benefit would be that it allows us to strengthen our bonds with our existing customers while recruiting more business and new customers."
Also, Geller said, it offers a chance for the company staff to bond. "It boosts the morale of the location, making everyone feel that they are a part of the team and the big picture. The event allows the store’s team members to meet all the territory sales managers from different locations, as well as many corporate staff members who they would not meet normally."
Besides El Cajon, Rebel Rents has California locations in Temecula, Encinitas, Escondido, Mira Loma, Santa Ana and San Jacinto
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