John Deere Construction & Forestry Company
1515 5th Avenue
Moline, IL 61265
January 3, 2008
Doug Fleury
Rebel Equipment Rentals
42188 Winchester Rd.
Temecula, CA 92590
John Deere will continue feedback from customers through its Rental Advisory Council. We would like you to be on that council in 2008. We value input from important customers like you.
We would like to take this opportunity to invite you to our next Rental Advisory Council meeting Febuary 11th at the American Rental Association Show in Las Vegas.
During this meeting, we will discuss the current rental market, estimates for 2008 and what John Deere can do to help improve your business.
We look forward to working with you in 2008.
John Deere Marketing Department
Friday, February 1, 2008
Wednesday, January 16, 2008
ARA Article Showing Appreciation 1-08
Showing appreciation
BY WHITNEY CARNAHAN
Whitney Carnahan is features editor for Rental Management, Moline, Ill. She can be reached at (800) 334-2177, ext. 283, or e-mail whitney.carnahan@ararental.org.
Rebel Rents in Temecula, Calif., holds a customer appreciation day once every quarter, rotating between the company’s different California locations, but last November’s event in El Cajon had special meaning.
"The store recently underwent a major renovation and expansion, a project that took nearly a year to finish. We wanted to show off the new and improved look," said Mayette Geller, marketing assistant for Rebel Rents.
More than 150 customers attended the three-hour event on Nov. 14, enjoying a barbecue lunch, vendor displays and the chance to meet and greet the company’s sales managers. Vendors included Multiquip, TT Technologies, Bil-Jax, Ditch Witch, Hammerco, Direct Edge and Bosch.
Geller said planning the open house/customer appreciation event took a few months. "For a couple of days during the week before the event, all our territory sales managers from the different stores gathered at the location where we were having the event and made contact with local businesses. They handed out presentation folders including our event flier and personally invited them," she said.
"The store’s team members also worked hard reaching out to the community by making phone calls and faxing the invitations out to businesses that could potentially use our services, as well as to the local governmental offices. We also mailed copies of the invitations with our monthly invoices to our charge customers," she said.
Having the appreciation days helps bring exposure to the business, she said. "The biggest benefit would be that it allows us to strengthen our bonds with our existing customers while recruiting more business and new customers."
Also, Geller said, it offers a chance for the company staff to bond. "It boosts the morale of the location, making everyone feel that they are a part of the team and the big picture. The event allows the store’s team members to meet all the territory sales managers from different locations, as well as many corporate staff members who they would not meet normally."
Besides El Cajon, Rebel Rents has California locations in Temecula, Encinitas, Escondido, Mira Loma, Santa Ana and San Jacinto
BY WHITNEY CARNAHAN
Whitney Carnahan is features editor for Rental Management, Moline, Ill. She can be reached at (800) 334-2177, ext. 283, or e-mail whitney.carnahan@ararental.org.
Rebel Rents in Temecula, Calif., holds a customer appreciation day once every quarter, rotating between the company’s different California locations, but last November’s event in El Cajon had special meaning.
"The store recently underwent a major renovation and expansion, a project that took nearly a year to finish. We wanted to show off the new and improved look," said Mayette Geller, marketing assistant for Rebel Rents.
More than 150 customers attended the three-hour event on Nov. 14, enjoying a barbecue lunch, vendor displays and the chance to meet and greet the company’s sales managers. Vendors included Multiquip, TT Technologies, Bil-Jax, Ditch Witch, Hammerco, Direct Edge and Bosch.
Geller said planning the open house/customer appreciation event took a few months. "For a couple of days during the week before the event, all our territory sales managers from the different stores gathered at the location where we were having the event and made contact with local businesses. They handed out presentation folders including our event flier and personally invited them," she said.
"The store’s team members also worked hard reaching out to the community by making phone calls and faxing the invitations out to businesses that could potentially use our services, as well as to the local governmental offices. We also mailed copies of the invitations with our monthly invoices to our charge customers," she said.
Having the appreciation days helps bring exposure to the business, she said. "The biggest benefit would be that it allows us to strengthen our bonds with our existing customers while recruiting more business and new customers."
Also, Geller said, it offers a chance for the company staff to bond. "It boosts the morale of the location, making everyone feel that they are a part of the team and the big picture. The event allows the store’s team members to meet all the territory sales managers from different locations, as well as many corporate staff members who they would not meet normally."
Besides El Cajon, Rebel Rents has California locations in Temecula, Encinitas, Escondido, Mira Loma, Santa Ana and San Jacinto
Tuesday, January 15, 2008
ARA President's Image Award 2007
Members will be honored for their volunteerism, dedication at The Rental Show
Numerous ARA members will be recognized during The Rental Show for their contributions to the association and the rental industry. Here is a list of the award recipients.
President’s Image Award
This is a store award that celebrates a commitment to improving the rental industry through a remodeling, rebuilding or renovation project. Awards are given during the regional lunches.
Region One — Larry Green, Rentals Unlimited, Stoughton, Mass.
Region Three — George Ghanem, Creative Events and Rentals, Fort Myers, Fla.
Region Four — Ralph Kastner Jr., Tuff Equipment Rentals, Slidell, La.
Region Four — Don O’Neal, Rental One, Granbury, Texas
Region Four — Steve Berner, Rabern Rentals, Amarillo, Texas
Region Five — Bart Nye, Prime Time Party Rental, Dayton, Ohio
Region Six — William Saunders, Bledsoe Rentals, Olathe, Kan.
Region Eight — Sherry Bellet, Bullet Rental and Sales, Klamath Falls, Ore.
Region Nine — Mike Brown, Rebel Rents, El Cajon, Calif.
Region Nine — Mike Hobbick, ComRent West, Pomona, Calif.
Region 10 — Doron Broadfoot, The Rent-It Store, Saskatoon, Saskatchewan, Cana
Numerous ARA members will be recognized during The Rental Show for their contributions to the association and the rental industry. Here is a list of the award recipients.
President’s Image Award
This is a store award that celebrates a commitment to improving the rental industry through a remodeling, rebuilding or renovation project. Awards are given during the regional lunches.
Region One — Larry Green, Rentals Unlimited, Stoughton, Mass.
Region Three — George Ghanem, Creative Events and Rentals, Fort Myers, Fla.
Region Four — Ralph Kastner Jr., Tuff Equipment Rentals, Slidell, La.
Region Four — Don O’Neal, Rental One, Granbury, Texas
Region Four — Steve Berner, Rabern Rentals, Amarillo, Texas
Region Five — Bart Nye, Prime Time Party Rental, Dayton, Ohio
Region Six — William Saunders, Bledsoe Rentals, Olathe, Kan.
Region Eight — Sherry Bellet, Bullet Rental and Sales, Klamath Falls, Ore.
Region Nine — Mike Brown, Rebel Rents, El Cajon, Calif.
Region Nine — Mike Hobbick, ComRent West, Pomona, Calif.
Region 10 — Doron Broadfoot, The Rent-It Store, Saskatoon, Saskatchewan, Cana
Tuesday, January 1, 2008
ARA Article - December 2007 CARB Supplement - Ready for compliance
December CARB Supplement 2007 - Ready for compliance
Ready for compliance
BY Connie Lannan
Connie Lannan is marketing manager for the operations division of the American Rental Association, Moline, Ill. She can be reached at (800) 334-2177, ext. 228, or e-mail connie.lannan@ararental.org.
After attending the California Air Resources Board (CARB) workshop in San Diego, Doug Fleury, risk/marketing manager for Rebel Rents in Temecula, Calif., came back to work with the materials he gathered at the workshop and developed his own book consisting of all of the documents, forms and procedures needed for Rebel Rents employees and customers to adhere to the policies.
Fleury shared his book with John McClelland, ARA’s vice president of government affairs, to make sure he had all areas covered. Then he and another colleague met with employees at the company’s nine branch locations to explain how CARB’s Portable Equipment Registration Program (PERP) will impact their stores.
From developing customer reminder stickers and adding message alerts to the rental agreement to having the necessary documents included with each rental unit, creating a spreadsheet that outlines the requirements for each piece of equipment and writing policies and procedures that relate specifically to this issue, Fleury was able to pass the information he learned on to his employees. "[The workshop] certainly helped me define my company policies and procedures," he says.
Ready for compliance
BY Connie Lannan
Connie Lannan is marketing manager for the operations division of the American Rental Association, Moline, Ill. She can be reached at (800) 334-2177, ext. 228, or e-mail connie.lannan@ararental.org.
After attending the California Air Resources Board (CARB) workshop in San Diego, Doug Fleury, risk/marketing manager for Rebel Rents in Temecula, Calif., came back to work with the materials he gathered at the workshop and developed his own book consisting of all of the documents, forms and procedures needed for Rebel Rents employees and customers to adhere to the policies.
Fleury shared his book with John McClelland, ARA’s vice president of government affairs, to make sure he had all areas covered. Then he and another colleague met with employees at the company’s nine branch locations to explain how CARB’s Portable Equipment Registration Program (PERP) will impact their stores.
From developing customer reminder stickers and adding message alerts to the rental agreement to having the necessary documents included with each rental unit, creating a spreadsheet that outlines the requirements for each piece of equipment and writing policies and procedures that relate specifically to this issue, Fleury was able to pass the information he learned on to his employees. "[The workshop] certainly helped me define my company policies and procedures," he says.
Saturday, December 22, 2007
The Rental Show 2008 - Construction U
The Rental Show - Construction U
9 AM - 10:30 AM
Human Resources Management: How to Interview, Hire and Train the Ideal Employee
Rental industry panel: Carl Arriola, Tates Rents, Boise, Idaho; Doug Fleury, Rebel Rents, Temecula, Calif.; and Patsy Fulcher, Country-Aire Rental, Havelock, N.C.
Have you ever wondered what the employee “life cycle” is like for other companies? Now is your chance to gain perspectives from large and small companies as you hear how they attain, train and retain their employees. Learn how your peers:
Screen, interview and select an employee to hire, and then make an offer
Teach their business policies, procedures and culture
Administer performance reviews
Provide development and opportunities for advancement
Carl Arriola is CEO of Tates Rents, an ARA general member.
Doug Fleury is Senior Manager of Rebel Rents, an ARA general member
9 AM - 10:30 AM
Human Resources Management: How to Interview, Hire and Train the Ideal Employee
Rental industry panel: Carl Arriola, Tates Rents, Boise, Idaho; Doug Fleury, Rebel Rents, Temecula, Calif.; and Patsy Fulcher, Country-Aire Rental, Havelock, N.C.
Have you ever wondered what the employee “life cycle” is like for other companies? Now is your chance to gain perspectives from large and small companies as you hear how they attain, train and retain their employees. Learn how your peers:
Screen, interview and select an employee to hire, and then make an offer
Teach their business policies, procedures and culture
Administer performance reviews
Provide development and opportunities for advancement
Carl Arriola is CEO of Tates Rents, an ARA general member.
Doug Fleury is Senior Manager of Rebel Rents, an ARA general member
Monday, December 17, 2007
ARA 2008 National Legislative Caucus
AmericanRental Association
1900 – 19th Street
Moline, Illinois 61265
December 17, 2007
RE: Invitation to ARA 2008 National Legislative Caucus – Mon. April 28 – Wed. April 30, Washington DC
Doug Fleury
Rebel Rental
42188 Winchester Road
Temecula, CA 92590
Congratulations, you have been selected to represent your state at ARA’s 2008 Annual National Legislative Caucus. Every year thousands of everyday Americans travel to Washington, D.C. to visit their Congressional representatives. Many organizations sponsor sessions that are focused on bringing their members to Washington, D.C. to meet their Senators and Representatives. ARA’s Legislative Caucus is one of these sessions. The Caucus gives you the opportunity to participate in an event that is exclusively for the rental industry. ARA members who participate in Caucus not only learn from their personal experience in Washington, D.C., but they return home with that knowledge and the ability to address state and local issues that affect their businesses and industry. We hope you will accept this invitation.
The 2008 Caucus will be held at the Washington Court Hotel, in Washington, D.C. The program will begin on Monday, April 28, with an afternoon session at 3:30 p.m. and formally conclude on Wednesday, April 30, with a luncheon program. Additional Hill Visits may be scheduled following the lunch as your travel schedule permits. Receptions will be held on Monday and Tuesday evenings. If you’ve attended Caucus in the past, you’ll note that the hotel has changed this year.
The ARA Government Affairs Committee has the responsibility for developing the Caucus program and agenda. Committee members also act as your hosts at the Caucus. A list of the committee members is attached to this invitation for your convenience. We urge you to contact any committee member or ARA’s Vice President for Government Affairs, John McClelland, if you have any questions about your invitation and the experience you can expect at the Caucus.
As a Caucus participant, you will learn how to build an effective relationship with your Senators and Representatives through meetings with them on Capitol Hill and back in your home district. You will also help ARA continue the process of building a solid Government Affairs program by communicating the ARA Legislative Agenda directly to your Congressional representatives. Given the outcome of last fall’s elections, Caucus 2008 should prove to be an interesting and challenging experience.
We hope you will plan to attend the Monday evening reception, which is an important ARAPAC fundraising event, and the Tuesday evening reception which will be held on Capitol Hill.
John and members of the Government Affairs Committee will host a Caucus orientation meeting during The Rental Show in Las Vegas on Thursday, February 14, from 8:00 to 9:00 a.m. at the Mandalay Bay Convention Center. During this breakfast meeting we will provide you with valuable information that will help you schedule appointments with your state’s congressional delegation and tips on making visits to Capitol Hill. This information will assist you in preparing for your responsibilities at the Caucus. Travel and logistical information will be provided. You will also receive copies of the draft ARA Legislative Issue Briefs that you will use to provide legislators with information about ARA’s position on important rental industry issues. Your acceptance of this invitation carries the responsibility of attending this breakfast meeting if you are in Las Vegas so that you can prepare yourself for Caucus and effectively represent the rental industry. Even if you are a Caucus veteran, the orientation breakfast will give you a good start on getting ready for Caucus.
You have been chosen to attend Caucus because we believe you can make valuable contributions to the ARA Government Affairs program. The Legislative Caucus is a great opportunity for you to become more involved in the Association and the political process.
Sincerely,
John H. Crabbe, Jr.
President-Elect
1900 – 19th Street
Moline, Illinois 61265
December 17, 2007
RE: Invitation to ARA 2008 National Legislative Caucus – Mon. April 28 – Wed. April 30, Washington DC
Doug Fleury
Rebel Rental
42188 Winchester Road
Temecula, CA 92590
Congratulations, you have been selected to represent your state at ARA’s 2008 Annual National Legislative Caucus. Every year thousands of everyday Americans travel to Washington, D.C. to visit their Congressional representatives. Many organizations sponsor sessions that are focused on bringing their members to Washington, D.C. to meet their Senators and Representatives. ARA’s Legislative Caucus is one of these sessions. The Caucus gives you the opportunity to participate in an event that is exclusively for the rental industry. ARA members who participate in Caucus not only learn from their personal experience in Washington, D.C., but they return home with that knowledge and the ability to address state and local issues that affect their businesses and industry. We hope you will accept this invitation.
The 2008 Caucus will be held at the Washington Court Hotel, in Washington, D.C. The program will begin on Monday, April 28, with an afternoon session at 3:30 p.m. and formally conclude on Wednesday, April 30, with a luncheon program. Additional Hill Visits may be scheduled following the lunch as your travel schedule permits. Receptions will be held on Monday and Tuesday evenings. If you’ve attended Caucus in the past, you’ll note that the hotel has changed this year.
The ARA Government Affairs Committee has the responsibility for developing the Caucus program and agenda. Committee members also act as your hosts at the Caucus. A list of the committee members is attached to this invitation for your convenience. We urge you to contact any committee member or ARA’s Vice President for Government Affairs, John McClelland, if you have any questions about your invitation and the experience you can expect at the Caucus.
As a Caucus participant, you will learn how to build an effective relationship with your Senators and Representatives through meetings with them on Capitol Hill and back in your home district. You will also help ARA continue the process of building a solid Government Affairs program by communicating the ARA Legislative Agenda directly to your Congressional representatives. Given the outcome of last fall’s elections, Caucus 2008 should prove to be an interesting and challenging experience.
We hope you will plan to attend the Monday evening reception, which is an important ARAPAC fundraising event, and the Tuesday evening reception which will be held on Capitol Hill.
John and members of the Government Affairs Committee will host a Caucus orientation meeting during The Rental Show in Las Vegas on Thursday, February 14, from 8:00 to 9:00 a.m. at the Mandalay Bay Convention Center. During this breakfast meeting we will provide you with valuable information that will help you schedule appointments with your state’s congressional delegation and tips on making visits to Capitol Hill. This information will assist you in preparing for your responsibilities at the Caucus. Travel and logistical information will be provided. You will also receive copies of the draft ARA Legislative Issue Briefs that you will use to provide legislators with information about ARA’s position on important rental industry issues. Your acceptance of this invitation carries the responsibility of attending this breakfast meeting if you are in Las Vegas so that you can prepare yourself for Caucus and effectively represent the rental industry. Even if you are a Caucus veteran, the orientation breakfast will give you a good start on getting ready for Caucus.
You have been chosen to attend Caucus because we believe you can make valuable contributions to the ARA Government Affairs program. The Legislative Caucus is a great opportunity for you to become more involved in the Association and the political process.
Sincerely,
John H. Crabbe, Jr.
President-Elect
Saturday, December 1, 2007
ARA Award 12-07
Members will be honored for their volunteerism, dedication at The Rental Show
Numerous ARA members will be recognized during The Rental Show for their contributions to the association and the rental industry. Here is a list of the award recipients.
Meritorious Service Award
This award honors an ARA member who has made a significant contribution and demonstrated leadership pivotal to the success of a project or program. It will be presented to J. Barry Ghiglione of Handyman Rental Centre, Saskatoon, Saskatchewan, Canada, during Dessert With ARA on Monday, Feb. 11. He is being honored for his work to provide rental insurance as a member benefit for the Canadian Rental Association.
Special Service Award
Also presented during Dessert With ARA, this award recognizes someone who is not in the general rental business, but who has made an outstanding contribution for the good of the rental industry overall. Joe Jabbour of Doosan Infracore Portable Power, formerly Ingersoll Rand, Mocksville, N.C., is being honored for his years of service.
Outstanding Leadership Award
Recipients of this award, presented during Dessert With ARA, provide examples of superlative leadership at the grassroots level of the American Rental Association. Dean Eklund of Lew Rents, Olympia, Wash., is being honored for his work in ARA’s Region Eight.
Regional Person of the Year
This award recognizes an individual who has made significant contributions at the regional, state or local level. Awards are presented during the regional lunches on Monday, Feb. 11.
Region One — Sherri Woronick, Taylor Rental Center, Plainville, Conn.
Region Two — Allen Morehead, Ace Rents, Lancaster, Pa.
Region Three — Jeff Wearing, Ready Rent All, Decatur, Ga.
Region Four — Byron Alleman, Lafayette Rental Service, Lafayette, La.
Region Five — John Gauer, Gauer Rental, Akron, Ohio, and Robert Jacklin, Jack’s Rental, Berwyn, Ill.
Region Six — Doug Haas, Crown Rental, Burnsville, Minn.
Region Seven — Linda Jones, Area Rent-Alls, Westminster, Colo.
Region Eight — Brent Younker, Total Rental, Gresham, Ore.
Region Nine — Paul Schlerf, EquipRent, Azusa, Calif.
Region 10 — Penny O’Sullivan, ABCO Equipment and Supplies, Weston, Ontario, Canada
President’s Image Award
This is a store award that celebrates a commitment to improving the rental industry through a remodeling, rebuilding or renovation project. Awards are given during the regional lunches.
Region One — Larry Green, Rentals Unlimited, Stoughton, Mass.
Region Three — George Ghanem, Creative Events and Rentals, Fort Myers, Fla.
Region Four — Ralph Kastner Jr., Tuff Equipment Rentals, Slidell, La.
Region Four — Don O’Neal, Rental One, Granbury, Texas
Region Four — Steve Berner, Rabern Rentals, Amarillo, Texas
Region Five — Bart Nye, Prime Time Party Rental, Dayton, Ohio
Region Six — William Saunders, Bledsoe Rentals, Olathe, Kan.
Region Eight — Sherry Bellet, Bullet Rental and Sales, Klamath Falls, Ore.
Region Nine — Doug Fleury, Rebel Rents, El Cajon, Calif.
Region Nine — Mike Hobbick, ComRent West, Pomona, Calif.
Region 10 — Doron Broadfoot, The Rent-It Store, Saskatoon, Saskatchewan, Canada
Numerous ARA members will be recognized during The Rental Show for their contributions to the association and the rental industry. Here is a list of the award recipients.
Meritorious Service Award
This award honors an ARA member who has made a significant contribution and demonstrated leadership pivotal to the success of a project or program. It will be presented to J. Barry Ghiglione of Handyman Rental Centre, Saskatoon, Saskatchewan, Canada, during Dessert With ARA on Monday, Feb. 11. He is being honored for his work to provide rental insurance as a member benefit for the Canadian Rental Association.
Special Service Award
Also presented during Dessert With ARA, this award recognizes someone who is not in the general rental business, but who has made an outstanding contribution for the good of the rental industry overall. Joe Jabbour of Doosan Infracore Portable Power, formerly Ingersoll Rand, Mocksville, N.C., is being honored for his years of service.
Outstanding Leadership Award
Recipients of this award, presented during Dessert With ARA, provide examples of superlative leadership at the grassroots level of the American Rental Association. Dean Eklund of Lew Rents, Olympia, Wash., is being honored for his work in ARA’s Region Eight.
Regional Person of the Year
This award recognizes an individual who has made significant contributions at the regional, state or local level. Awards are presented during the regional lunches on Monday, Feb. 11.
Region One — Sherri Woronick, Taylor Rental Center, Plainville, Conn.
Region Two — Allen Morehead, Ace Rents, Lancaster, Pa.
Region Three — Jeff Wearing, Ready Rent All, Decatur, Ga.
Region Four — Byron Alleman, Lafayette Rental Service, Lafayette, La.
Region Five — John Gauer, Gauer Rental, Akron, Ohio, and Robert Jacklin, Jack’s Rental, Berwyn, Ill.
Region Six — Doug Haas, Crown Rental, Burnsville, Minn.
Region Seven — Linda Jones, Area Rent-Alls, Westminster, Colo.
Region Eight — Brent Younker, Total Rental, Gresham, Ore.
Region Nine — Paul Schlerf, EquipRent, Azusa, Calif.
Region 10 — Penny O’Sullivan, ABCO Equipment and Supplies, Weston, Ontario, Canada
President’s Image Award
This is a store award that celebrates a commitment to improving the rental industry through a remodeling, rebuilding or renovation project. Awards are given during the regional lunches.
Region One — Larry Green, Rentals Unlimited, Stoughton, Mass.
Region Three — George Ghanem, Creative Events and Rentals, Fort Myers, Fla.
Region Four — Ralph Kastner Jr., Tuff Equipment Rentals, Slidell, La.
Region Four — Don O’Neal, Rental One, Granbury, Texas
Region Four — Steve Berner, Rabern Rentals, Amarillo, Texas
Region Five — Bart Nye, Prime Time Party Rental, Dayton, Ohio
Region Six — William Saunders, Bledsoe Rentals, Olathe, Kan.
Region Eight — Sherry Bellet, Bullet Rental and Sales, Klamath Falls, Ore.
Region Nine — Doug Fleury, Rebel Rents, El Cajon, Calif.
Region Nine — Mike Hobbick, ComRent West, Pomona, Calif.
Region 10 — Doron Broadfoot, The Rent-It Store, Saskatoon, Saskatchewan, Canada
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